Q&A
Q&A

Have a question about Wineglass Bay Discovery Tours?
Find answers to Frequently Asked Questions below.

Cancellation from our end: 

On very rare occasions, tours may be cancelled (severe weather, road closures, insufficient numbers). Should this occur, we will endeavour to offer you an alternative date, or you will receive a full refund.

Cancellation from your end:

If you wish to cancel your booking Please send email to:info@wineglassbaydiscovery.tours

If cancelled at least 48 hours prior to the departure date, you will receive a full refund.

If cancelled within 48 hours prior to the departure date, you will not receive a refund.

Yes. Please contact Alex for further details.

While the trail to Wineglass Bay Lookout is well-maintained, a reasonable level of fitness is necessary for both your own enjoyment and safety as well as the safety of others. There are some steps, but these can be managed at your own pace. The walk takes 30-45 minutes each way. All other walks are either flat or short with the exception of Sleepy Bay, a steep 10-minute walk.

In the summer, make sure to bring a towel, water, sunscreen, swimming suit, and a sunhat. If there is rain in the forecast, don’t forget a raincoat. In general, you’ll need a packed lunch or money to purchase lunch, a camera, comfortable walking shoes, and your best smile!

Yes, there are a couple of places that we can stop for coffee or other refreshments.

Yes, we will have access to bathrooms consistently throughout the tour.

Can’t find an Answer?